It's 4:55 pm on a Friday afternoon. You're packing up your things to head out for the weekend when suddenly the phone rings. It's the boss. Don't worry, they only need "one little change"... shouldn't be too bad, right?
Along the way, Chris explores the topic of production incidents and how leading practices should (and should not) be used while systems are "on fire". He also discusses the importance of team collaboration, the hidden danger of Lone Wolves, and the critical nature of building shared understanding and expectations within software development teams.